McKenzie Services
Hillsboro, ORFounded 2016mckenzieservices.com ↗+1-503-718-3215Mon-Fri 8:00 AM to 4:30 PM PT
- 22+ years in e-commerce warehousing (Amazon FBA prep since 2016)
- 100% women-owned
- Tax-free Oregon location (no inventory sales tax)
- 21,265 sqft warehouse
Hillsboro, Oregon prep center for Amazon FBA and ecommerce sellers. Founded in 2016 by Jim Smith and Hannah Moody as the FBA-prep arm of the McKenzie Books business Jim had run since 2004. Became 100% women-owned in 2023 under co-owners Nita Adams, Hannah Moody, and Emily Gordon. Located in a tax-free state, which lets sellers avoid inventory sales tax exposure. The 21,265 sqft warehouse has a loading dock for LTL, FTL, and full container loads. Services include receiving, inspection, product prep, storage, and fulfillment for both wholesale and DTC channels.
- Jim Smith (founded McKenzie Books 2004, co-founded McKenzie Services 2016 with Hannah Moody; now contractor focused on tech)
- 2016 (10 yrs)
By the numbers
- 22+ years
- Yes
Services offered
- FNSKU labeling
- Inspection
- Prep
- Long-term storage
- DTC fulfillment
Published rates: https://mckenzieservices.com/wp/services-and-pricing/ (re-read 2026-09-24). Wholesale receiving and prepping $1.30 per item; poly bags $0.15 each, bubble wrap $0.70 each, shoes, clothing and liquids $0.80 each; the page says tiered pricing and pre-paid plans are available by contact for large volumes or custom bundles, and it publishes none of the tiers. The homepage (https://mckenzieservices.com/wp/) lists lower floors: wholesale "As low as $1.10/per item", carton forwarding/private label "As low as $2.45/ per carton" and DTC fulfillment "As low as $1.60/per order". The pricing page shows no rate at those levels ($1.30 per item, $3.25-$4.25 per carton, $3.00 per single-item order), so volume pricing exists but its steps are unpublished. Online arbitrage is priced by request, for sellers processing 500 or more units a month. Carton forwarding / private label: carton receiving $3.25-$4.25, carton shipping $3.25-$4.25, LTL shipping $30.00. Fulfillment (direct to customer): $3.00 per single-item order, $0.50 per additional item in the order. Removals: basic $0.65 per item without labeling or $0.85 with labeling, enhanced $1.00 without labeling or $1.25 with labeling. Memberships: Bronze $0/month with a $60 sign-up fee, 400 units per month minimum, 1-5 business day turnaround; Silver $100/month, no monthly unit minimum, dedicated account manager, 1-3 business days; Gold $250/month, adds priority receiving, 1-2 business days and direct-to-customer shipping; Platinum $500/month, adds text support, 1 business day and no job minimums (the page states no job-minimum amount for the other plans). Add-ons: bundling +$0.55/item, poly bagging +$0.15, bubble wrap +$0.70, shrink wrap +$1.25, rush service +$100/job, photos $5/request; billable hours $73/hr in 15-minute increments. Disposals $0.75 per unit ($1.25 oversize), $2.00 per carton ($3.75 oversize). Storage: pallet $1.73 per day; carts $15, $27 and $39 per month (small, medium, large).
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